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Privacy Policy

1. Introduction

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Dean Carter Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and store your personal data in compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our Group includes our sister companies as defined in Section 1159 of the UK Companies Act 2006. This policy applies to candidates, clients, suppliers, and any individuals whose data we process in connection with our recruitment services.

For the purposes of data protection legislation, Dean Carter Limited is the data controller.

  • Company Registration Number: 12657717

  • Registered Address: Office One, 1 Coldbath Square, London, England, EC1R 5HL

 

 

2. Data We Collect

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We collect and process the following categories of personal data:

 

Directly from you:

  • Name, address, email address, and telephone numbers.

  • CV, employment history, qualifications, skills, and references.

  • Identification documents (e.g., passport, visa details, right-to-work status).

  • Financial information (where required for payroll or payment processing).

 

From third-party sources:

  • Professional job boards and CV libraries (where you have made your profile public).

  • Publicly available professional social media profiles (e.g., LinkedIn).

  • Corporate websites and personal recommendations/referrals.

 

 

3. Special Category Data

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We may collect "Special Category Data" (such as health details or criminal records check) only when strictly required to verify your suitability for specific roles, or to fulfill legal statutory obligations (such as right-to-work or background screening tests). We will only process this data with your explicit consent or where permitted by law.

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4. How We Use Your Data & Lawful Bases

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We process your data under the following lawful bases defined by the UK GDPR:

 

a. Legitimate Interests

As a recruitment agency, we process personal data to match candidates with client requirements. This includes:

  • Retaining your CV to contact you about current or future employment opportunities.

  • Maintaining records of our communications and matching history.

  • Sending industry insights, salary benchmarking, or market updates.

 

b. Contractual Necessity

We process data when necessary to negotiate, enter into, or perform a contract with you or your business, such as managing recruitment terms or fulfilling payroll.

 

c. Legal Obligations

We process data to comply with UK statutory regulations, including checking your legal right to work in the UK and fulfilling HMRC tax obligations.

 

d. Consent

We will always obtain your explicit consent before introducing your CV, identity, or profile details to any prospective employer or client. You have the right to withdraw this consent at any time.

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5. Data Sharing and Disclosure

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We may share your personal data with selected third parties, including:

  • Prospective Employers/Clients: To introduce you for specific vacancies (only after obtaining your consent).

  • Service Providers: Third-party vendors providing IT infrastructure, secure cloud databases, candidate testing software, or email platforms.

  • Regulatory Bodies: Law enforcement or government entities (e.g., HMRC) if legally required.

We do not, and will not, sell your personal data to any third party.

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6. International Data Transfers

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Your data is securely stored within the UK or the European Economic Area (EEA). If we transfer data outside these zones, we implement strict safeguards, including standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

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7. Data Retention

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We do not hold personal data longer than necessary. Our retention structure is as follows:

  • Unplaced Candidates: If we have had no meaningful engagement or contact with you for 2 years, your CV and personal identifiers will be securely deleted or anonymised from our database.

  • Placed Candidates & Clients: We retain necessary contractual, financial, and compliance files for 6 years following the end of the financial year of placement, in accordance with UK tax and company laws.

 

 

8. Your Rights

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Under the UK GDPR, you hold the following rights regarding your data:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request that we update or rectify inaccurate details.

  • Erasure ("Right to be Forgotten"): Request deletion of your data (subject to legal or tax retention obligations).

  • Objection: Object to processing based on our legitimate interests or direct marketing.

  • Portability: Request the transfer of your data to another platform.

To exercise any of these rights, please email our compliance team at info@deancarter.co.uk.

 

 

9. Security Measures

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We use industry-standard physical, technical, and administrative controls to protect your data from unauthorized access or alteration. Access to your personal information is restricted to authorized personnel who require it to perform their recruitment duties.

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10. Contact Information & Complaints

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For any questions regarding this policy, please contact us:

  • 📧 Email: info@deancarter.co.uk

  • 📍 Address: Dean Carter Recruitment, Office One, 1 Coldbath Square, London, England, EC1R 5HL

 

If you believe we have handled your data unlawfully, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via their helpline on 0303 123 1113 or online at https://ico.org.uk/concerns.

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